Sample of thesis front desk clerk in hotel management
Front desk clerk, san diego marriot hotel and marina (jan 2009 - present) education bachelors in hospitality and tourism management, san diego state university (aug 2008 - present. Examples of resumes for a hotel front desk clerk, with writing tips and advice use these samples template for your own resume for the hospitality industry examples of resumes for a hotel front desk clerk, with writing tips and advice honors graduate of washington state university’s hospitality business management program. Carev, danijel, guest satisfaction and guest loyalty study for hotel industry (2008) thesis rochester institute of technology accessed from rochester institute of technology the graduate school master of science in hospitality-tourism management november 2008 ii.
Guest services training manual ground rules the lobby, front desk area, and the back office are the responsibility of the front desk staff all surfaces must be clean, floor vacuumed, and windows cleaned constantly desk is to use the restroom or for hotel duties you make eat your meals quickly in. I am very interested in the position of hotel front desk clerk with colwen hotel management for the last three years, i have worked as a retail cashier i have learned much about providing excellent customer service and i know how important first impressions are to any business. The job seeker in this hotel front desk clerk cover letter wants to work part-time doing check-in and checkout for a local hotel while she attends school and studies hotel management by reviewing what this job involves, the applicant shows the hiring manager that she can meet his standards.
Front desk clerk, hotel front office manager, hotel management, front desk agent, hotel front desk manager, receptionist, front desk receptionist, customer service, hostess, office assistant top companies for hotel front desk. Hotel front office department - free download as powerpoint presentation (ppt), pdf file (pdf), text file (txt) or view presentation slides online reception (front desk clerk, front office agent, receptionist) reservations clerk concierge bell (porter) airport representative telephone operator hotel front office management 3rd. A hotel management trainee has to work in close association with different departments in a hotel and assist them in their daily routine operations a trainee is required to understand the overall operations of the hotel while specializing in one or two areas hotel management trainees may have to work closely with front desk managers, culinary department, general managers, convention and.
Dear mr, i am wiritng to apply for the front desk agent position at _____advertised in _____ i have a positive attitude to my work and enjoy working with different types of people. In the hotel environment, the front desk agent is taught how to check the guest into the property management system, but are they taught how to utilize guest recognition, smile, listen and find ways to add value to the guest experience. 7 at the front desk in a hotel, many agents take messages for both employees and guests when b property management system c recordable locking system (credit card style key) d computer with network access hospitality services sample assessment questions.
Sample of thesis front desk clerk in hotel management
October 2012 to january 2014 new city land hotel—new cityland, ca front desk clerk staffed the main desk of a 500 plus room hotel property in large urban area managed the graveyard shift at front desk for property. This front office manager job description template can help you attract the most suitable candidates to manage your reception area effectively it’s also easy to customize to meet your company or hotel’s specific requirements similar job titles include front desk representative, office. Resources templates job descriptions customer service front desk representative job description front desk representative job description this front desk representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.
Some examples of how to arrange receptionist resume skills front desk clerk greeted all the visitors education bachelor arts in public relations (major in front desk management) – 2009 berkeley city college, berkeley, california other skills good verbal and written communication skills quick minded. Summary report for: 43-408100 - hotel, motel, and resort desk clerks accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. A housekeeper who wants to become a front desk clerk needs to highlight their accomplishments on their hotel and hospitality cover letter and get their foot in the door job responsibilities a hotel and hospitality cover letter represents a wide variety of potential jobs and professions. No reservations and zero vacancies if a couple shows up at the front desk of a hotel smack-dab in the middle of its busiest season, the first thing the front desk clerk is going to inquire about, in most cases, is whether they have a reservation.
Front desk clerks work in almost any industry and they are responsible for greeting visitors and performing clerical tasks a typical front desk clerk resume examples describes duties such as offering advice and information to customers, taking phone calls, updating databases, taking orders, collecting payments and many others. Hotel front desk resume sample two is one of three resumes for this position that you may review or download additional service resumes are available in our database of 2,000 sample resumes. Front desk uniformed services concierges information regarding the stay in the hotel the clerk then registers the guest in the front office management 7 front office area is commonly termed as ‘reception’, as it is the place where the guests.